Measuring, monitoring and tracking enterprise communications and processes

US 7,062,749 B2
Filed: 12/15/2000
Issued: 06/13/2006
Est. Priority Date: 12/15/2000
Status: Expired due to Fees

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1. A computerized method for use in an asynchronous messaging environment, wherein said messaging environment comprises at least one original message comprised of original message data, comprising:

providing, through a monitoring message, at least part of said original message data to a central message repository;

populating a transaction record in said central message repository with said original message data provided by said monitoring message;

wherein said original message data comprises the status of an activity.

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Abstract

The present invention comprises apparatus and systems for measuring, monitoring, tracking and simulating enterprise communications and processes. A central message repository or database is constructed, comprised of monitoring messages sent from process messaging systems. The database may then be accessed or queried as desired. A simulation tool assists in reviewing present and proposed processes and sub-processes before modifying existent systems or creating new systems.

198 Citations

58 Claims

1. A computerized method for use in an asynchronous messaging environment, wherein said messaging environment comprises at least one original message comprised of original message data, comprising:
- providing, through a monitoring message, at least part of said original message data to a central message repository;
  
  populating a transaction record in said central message repository with said original message data provided by said monitoring message;
  
  wherein said original message data comprises the status of an activity.
- View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21)
- - 2. A method as in claim 1 further comprising reviewing data collected in said transaction record.
  - 3. A method as in claim 1 wherein said original message data comprises at least one field of data selected from the group consisting of date data, time data, customer number data, materials data, quantity data and amount data.
  - 4. A method as in claim 1 wherein said original message data comprises at least one field selected from the group consisting of PROCESS IDENTIFIER, SUB-PROCESS IDENTIFIER, ACTIVITY IDENTIFIER, CUSTOMER NUMBER, PART NUMBER, QUANTITY, DATE and TIME.
  - 5. A method as in claim 1 wherein said original message data comprises at least one field selected from the group consisting of ProID, SbProID, Custno, Partno, Qty, Date and Time.
  - 6. A method as in claim 1 further comprising providing the status of a process by providing access to said central message repository.
  - 7. A method as in claim 1 further comprising adding, to said monitoring message, data other than said original message data.
  - 8. A method as in claim 1 further comprising updating said transaction record.
  - 9. A method as in claim 8 further comprising updating said transaction record by:
    - providing, through a second monitoring message, a second original message data to said transaction record; and
      
      ,populating said transaction record with said second original message data provided by said second monitoring message.
  - 10. A method as in claim 1 further comprising completing a process.
  - 11. A method as in claim 10 further comprising completing said transaction record.
  - 12. A method as in claim 1 further comprising aborting a process.
  - 13. A method as in claim 12 further comprising providing, in said transaction record, an indication that the record has been abandoned.
  - 14. A central message repository created by the method of claim 1.
  - 15. A transaction record created by the method of claim 1.
  - 16. A method as in claim 1 wherein said status of a process is a simulated process.
  - 17. A method as in claim 1 wherein said original message data is simulated original message data.
  - 18. A method as in claim 1 further comprising providing the status of a sub process by providing access to said central message repository.
  - 19. A method as in claim 1 further comprising providing the status of an activity by providing access to said central message repository.
  - 20. A method as in claim 1 wherein said status of a sub process is a simulated process.
  - 21. A method as in claim 1 wherein said status of an activity is a simulated process.

22. A computerized method for use in an asynchronous messaging environment, wherein said messaging environment comprises at least one original message comprised of original message data, comprising:
- monitoring a process, which is comprised of at least a first and second sub process, by generating original message data from each of said first and second sub process;
  
  transmitting said original message data from said first sub process, via a first monitoring message, to a central message repository;
  
  storing said original message data from said first sub process, in a transaction record in said central message repository;
  
  transmitting said original message data from said second sub process, via a second monitoring message, to said central message repository; and
  
  ,storing said original message data from said second sub process, in said transaction record in said central message repository;
  
  wherein said original message data comprises the status of said sub processes.
- View Dependent Claims (23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41)
- - 23. A method as in claim 22 further comprising determining the status of said process.
  - 24. A method as in claim 22 wherein said original message data from each of said first and second sub processes comprises a sub process specific set of data.
  - 25. A method as in claim 22 wherein said first monitoring message further comprises altered original message data.
  - 26. A method as in claim 22 wherein said first monitoring message further comprises data added to said original message data.
  - 27. A method as in claim 22 further comprising reviewing said central message repository.
  - 28. A method as in claim 27 wherein reviewing said central message repository further comprises reviewing information from the group consisting of order information, customer information, process efficiency information, snapshot information, time slice information, daily information, weekly information, monthly information, trend information and performance information.
  - 29. A method as in claim 22 further comprising distributing process progress information in real time.
  - 30. A method as in claim 29 further comprising distributing said process progress information through broadcasting.
  - 31. A method as in claim 29 further comprising distributing said process progress information through the Internet.
  - 32. A method as in claim 29 further comprising distributing said process progress information through Wireless Application Protocol.
  - 33. A method as in claim 29 further comprising distributing said process progress information through an intranet.
  - 34. A method as in claim 29 further comprising distributing said process progress information through an extranet.
  - 35. A method as in claim 22 further comprising analyzing said central message repository in order to determine a process trend.
  - 36. A method as in claim 35 wherein said process trend is selected from the group consisting of:
    - time between sub-processes, variances by customer, variances by order amount, bottlenecks and seasonal variations.
  - 37. A method as in claim 36 wherein orders may be accelerated as a result of said analysis.
  - 38. A method as in claim 22 further comprising providing a monitoring message database.
  - 39. A method as in claim 22 further comprising providing a report via an XML link to said central message repository.
  - 40. A method as in claim 22 wherein said second monitoring message further comprises altered original message data.
  - 41. A method as in claim 22 wherein said second monitoring message further comprises date added to said original message data.

42. An apparatus for use in an asynchronous messaging environment, wherein said messaging environment comprises at least one original message comprised of original message data, comprising:
- means for providing, through a monitoring message, at least part of said original message data to a central message repository;
  
  means for populating a transaction record in said central message repository with said original message data provided by said monitoring message;
  
  wherein said original message data comprises the status of a.
- View Dependent Claims (43, 44, 45, 46, 47, 48)
- - 43. An apparatus as in claim 42 further comprising means for reviewing data collected in said transaction record.
  - 44. An apparatus as in claim 42 further comprising means for broadcasting data collected in said transaction record.
  - 45. An apparatus as in claim 42 further comprising means for providing the status of a process by providing access to said central message repository.
  - 46. An apparatus as in claim 42 further comprising means for adding, to said monitoring message, data other than said original message data.
  - 47. An apparatus as in claim 42 further comprising means for providing the status of a sub process by providing access to said central message repository.
  - 48. An apparatus as in claim 42 further comprising means for providing the status of an activity by providing access to said central message repository.

49. An apparatus for use in an asynchronous messaging environment, wherein said messaging environment comprises at least one original message comprised of original message data, comprising:
- means for monitoring a process, which is comprised of at least a first and second sub process, by generating original message data from each of said first and second sub process;
  
  means for transmitting said original message data from said first sub process, via a first monitoring message, to a central message repository;
  
  means for storing said original message data from said first sub process, in a transaction record in said central message repository;
  
  means for transmitting said original message data from said second sub process, via a second monitoring message, to said central message repository; and
  
  ,means for storing said original message data from said second sub process, in said transaction record in said central message repository;
  
  wherein said original message data comprises the status of said sub processes.
- View Dependent Claims (50, 51, 52, 53, 54)
- - 50. An apparatus as in claim 49 further comprising means for reviewing said central message repository.
  - 51. An apparatus as in claim 49 further comprising means for distributing process progress information through broadcasting.
  - 52. An apparatus as in claim 49 further comprising means for providing a monitoring message database.
  - 53. An apparatus as in claim 49 further comprising means for providing a report via an XML link to said central message repository.
  - 54. An apparatus as in claim 49 further comprising means for distributing said process progress information through Wireless Application Protocol.

55. A computerized method for use in an asynchronous messaging environment, wherein said messaging environment comprises at least one original message comprised of original message data, comprising:
- providing, through a monitoring message, at least part of said original message data to a central message repository;
  
  populating a transaction record in said central message repository with said original message data provided by said monitoring message;
  
  wherein said original message data comprises the status of a process.

56. A computerized method for use in an asynchronous messaging environment, wherein said messaging environment comprises at least one original message comprised of original message data, comprising:
- providing, through a monitoring message, at least part of said original message data to a central message repository;
  
  populating a transaction record in said central message repository with said original message data provided by said monitoring message;
  
  wherein said original message date comprises the status of a sub process.

57. An apparatus for use in an asynchronous messaging environment, wherein said messaging environment comprises at least one original message comprised of original message data, comprising:
- means for providing, through a monitoring message, at least part of said original message data to a central message repository;
  
  means for populating a transaction record in said central message repository with said original message data provided by said monitoring message;
  
  wherein said original message data comprises the status of a sub process.

58. An apparatus for use in an asynchronous messaging environment, wherein said messaging environment comprises at least one original message comprised of original message data, comprising:
- means for providing, through a monitoring message, at least part of said original message data to a central message repository;
  
  means for populating a transaction record in said central message repository with said original message data provided by said monitoring message;
  
  wherein said original message data comprises the status of an activity.

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Litigation Data

Current Assignee
YYZ LLC
Original Assignee
Promenix, Inc. (Perficient Incorporated)
Inventors
Fritz, Kenneth, Cyr, Vincent R.
Primary Examiner(s)
INGBERG, TODD D

Application Number

US09/737,494
Publication Number

US 20030225923A1
Time in Patent Office

2,006 Days
Field of Search

717/103, 705/9, 709/231, 719/314, 719/315, 719/316
US Class Current

717/103
CPC Class Codes

G06Q 10/00 Administration; Management

Measuring, monitoring and tracking enterprise communications and processes

First Claim

2 Assignments

Litigations

1 Petition

Reexamination

Accused Products

Abstract

198 Citations

58 Claims

Specification

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Others

Measuring, monitoring and tracking enterprise communications and processes

First Claim

2 Assignments

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Litigations

1 Petition

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Reexamination

Accused Products

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Abstract

198 Citations

58 Claims

Specification

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Use Cases

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Others