System and method for automatically providing personalized notices concerning financial products and/or services

DC CAFC

US 7,860,744 B2
Filed: 04/27/2007
Issued: 12/28/2010
Est. Priority Date: 06/10/1996
Status: Expired due to Fees

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1. A method for automatically providing personalized notices over an electronic network concerning one or more financial products or services, the method using at least one processor and comprising the steps of:

a) providing a first database containing client information for a plurality of clients, said client information including both client identification information and client account information for a first financial product or service;

b) generating variable information for at least certain of the plurality of clients relating to said first financial product or service, which variable information varies from one client to another client based on said client identification information and said client account information;

c) executing a first software routine via the at least one processor coupled to said first database and configured to automatically and without human intervention prepare a first electronic communication for said certain clients suitable for transmission over the electronic network, said first electronic communication comprising a first personalized notice concerning said first financial product or service;

wherein said first personalized notice includes at least both said variable information and said client identification information;

d) sending said first electronic communication by electronic mail through said electronic network to at least one of said certain clients.

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Abstract

A personalized notice pertaining to financial products or services is provided, including a method and system for preparing the same. The financial product and/or financial services are associated with a set of separate descriptions, characteristics and/or identifications, any one of which may be presented within a personalized content section of the personalized communication documents. The notices are generated automatically by a computing system such that different consumer entities can be provided with different personalized content for a particular product/service.

131 Citations

36 Claims

1. A method for automatically providing personalized notices over an electronic network concerning one or more financial products or services, the method using at least one processor and comprising the steps of:
- a) providing a first database containing client information for a plurality of clients, said client information including both client identification information and client account information for a first financial product or service;
  
  b) generating variable information for at least certain of the plurality of clients relating to said first financial product or service, which variable information varies from one client to another client based on said client identification information and said client account information;
  
  c) executing a first software routine via the at least one processor coupled to said first database and configured to automatically and without human intervention prepare a first electronic communication for said certain clients suitable for transmission over the electronic network, said first electronic communication comprising a first personalized notice concerning said first financial product or service;
  
  wherein said first personalized notice includes at least both said variable information and said client identification information;
  
  d) sending said first electronic communication by electronic mail through said electronic network to at least one of said certain clients.
- View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25)
- - 2. The method of claim 1, wherein said variable information is also based on prior responses provided by said certain clients.
  - 3. The method of claim 1, wherein said variable information is also based on client purchasing information associated with said client account information.
  - 4. The method of claim 3, wherein said client purchasing information includes one or more transactions.
  - 5. The method of claim 1, wherein said variable information is also based on client assets or liabilities associated with said client account information.
  - 6. The method of claim 1, wherein said personalized notice is provided along with a host vehicle, the host vehicle including banking, insurance, security, investment and/or credit statement information.
  - 7. The method of claim 1, wherein steps (b) and (c) are repeated for a second financial product or service for at least one of said certain clients.
  - 8. The method of claim 1, further including a step:
    - (e) processing a response from at least one of said certain clients to said first electronic communication.
  - 9. The method of claim 8, wherein steps (b) and (c) are repeated to generate a second personalized electronic communication which is communicated by electronic mail through said electronic network to at least one of said certain clients.
  - 10. The method of claim 8, further comprising the step of:
    - automatically engaging in a continuing electronic exchange with at least one of said certain clients until a determination is made by said processor that further automated personalized notices are not required.
  - 11. The method of claim 1, wherein said first electronic communication further comprises in part at least instructions relating to a first electronic communication response option.
  - 12. The method of claim 1, wherein said variable information is determined based on one or more transactions recorded in a database associated with said plurality of clients.
  - 13. The method of claim 1, wherein a succession of one or more second personalized notices are provided in an order determined by which first financial service is presented in said first electronic communication.
  - 14. The method of claim 1, wherein an electronic record is created for said first electronic communication and follow-up responses from at least one of said certain clients.
  - 15. The method of claim 1, wherein said first personalized notice or a subsequent personalized notice includes at least one or more of separate descriptions, characteristics and/or identifications associated with said first financial product or service which can be varied between clients.
  - 16. A method according to claim 1, wherein some of the variable information specific to the certain clients includes data that is shared by two or more clients.
  - 17. The method of claim 1, wherein at least one of said certain clients can inform said at least one processor of one or more communications delivery options to be used for said personalized notices.
  - 18. The method of claim 17, wherein the communications delivery options comprise the type of personalized notices to be delivered and/or the scheduling of successive personalized notices.
  - 19. The method of claim 1, wherein said variable information includes client account balance information.
  - 20. The method of claim 1, wherein said client identification can include one or more of a name, a physical address and/or an account number.
  - 21. The method of claim 1, wherein one or more of steps (b), (c), or (d) is based on one or more pre-defined events and/or one or more pre-defined criteria.
  - 22. The method of claim 1, wherein one or more of steps (a)-(d) is performed by a third party remotely located second computing system linked to said computing system.
  - 23. The method of claim 1, wherein one or more of steps (a)-(d) are performed within an automated process without the need for human intervention between any step.
  - 24. The method of claim 1, wherein one or more of steps (a)-(d) are performed within a single automated process.
  - 25. The method of claim 1, wherein the variable information is automatically calculated and/or derived.

26. A method for automatically providing personalized notices concerning financial products or services over an electronic network, the method implemented with one or more processors comprising the steps of:
- a) providing a first database containing client information for a plurality of clients, said client information including both client identification information and client account information for a first financial product or service;
  
  b) generating variable information for at least certain of the plurality of clients relating to said first financial product or service, which variable information varies from one client to another client based on said client identification information and said client account information;
  
  c) generating host information for said certain clients, which host information includes at least statement information based on said client account information;
  
  d) executing a first software routine by at least one processor coupled to said first database and configured to automatically and without human intervention combine said variable information with said host information to prepare a first electronic combined communication for said certain clients suitable for transmission over an electronic network, said first electronic combined communication comprising a personalized notice concerning said first financial product or service;
  
  wherein said personalized notice includes at least said variable information, said client identification information and said statement information;
  
  e) sending said first electronic combined communication to at least one of said certain clients.
- View Dependent Claims (27)
- - 27. The method of claim 26 wherein said statement information is for a bank account and/or a credit card account.

28. A method for automatically providing personalized notices concerning one or more financial products or services over an electronic network, the method utilizing at least one processor comprising the steps of:
- a) providing a first database containing financial product or service content associated with at least one financial product or service;
  
  b) executing a first software routine via the processor coupled to said first database and configured to automatically and without human intervention prepare a first electronic communication for a plurality of clients suitable for transmission over an electronic network, said first electronic communication comprising information relating to an offering for said at least one financial product or service;
  
  said first electronic communication comprising in part at least instructions relating to a first electronic communication response option;
  
  c) executing a second software routine by the processor configured to receive one or more variable electronic communication responses from certain clients based on said certain clients selecting said at least one electronic communication response option;
  
  d) providing a second database containing client information for said certain clients who are also existing clients, said client information including both client identification information and client account information for said at least one financial product or service;
  
  e) generating variable information for said certain clients relating to said financial product or service, which variable information varies from one client to another client based on said one or more variable electronic communication responses received from at least one of said certain clients;
  
  f) executing a third software routine by the processor coupled to said second database and configured to automatically and without human intervention prepare a second electronic communication for said certain clients suitable for transmission over said electronic network, said second electronic communication comprising a personalized notice concerning said at least one financial product or service;
  
  wherein said personalized notice includes at least both said variable information and said client identification information;
  
  g) sending said first electronic communication by email through said electronic network to at least one of said certain clients.

29. A system for automatically providing personalized notices over an electronic network concerning one or more financial products or services comprising:
- at least one processor;
  
  one or more electronic databases coupled to the at least one processor, the one or more electronic databases including a first database containing client information for a plurality of clients, said client information including both client identification information and client account information for a first financial product or service;
  
  one or more software routines configured to be executed on by the at least one processor, which is adapted to;
  
  a) generate variable information for at least certain of the plurality of clients relating to said first financial product or service, which variable information varies from client to client based on said client identification information and said client account information;
  
  b) prepare_—automatically and without human intervention, a first electronic communication for said certain clients suitable for transmission over the electronic network, said first electronic communication comprising a first personalized notice concerning said first financial product or service;
  
  wherein said first personalized notice includes at least both said variable information and said client identification information;
  
  c) send said first electronic communication by electronic mail through said electronic network to at least one of said certain clients.
- View Dependent Claims (30, 31, 32, 33, 34)
- - 30. The system of claim 29, wherein steps (a) and (b) are repeated for a second financial service for at least one of said certain clients.
  - 31. The system of claim 29, further including a step:
    - (d) processing a response from at least one of said certain clients to said first electronic communication.
  - 32. The system of claim 29, wherein said first electronic communication further comprises in part at least instructions relating to a first electronic communication response option.
  - 33. The system of claim 29, wherein a succession of one or more second personalized notices are provided in an order determined by which first financial product or service is presented in said first electronic communication.
  - 34. The system of claim 29, wherein one or more of (a)-(c) is performed by a third party remotely located processor at a second computing system linked to said at least one processor.

35. A system for automatically providing personalized notices over an electronic network concerning one or more financial products or services comprising:
- at least one processor;
  
  one or more electronic databases coupled to the at least one processor, including a first database containing client information for a plurality of clients, said client information including both client identification information and client account information for a first financial product or service;
  
  one or more software routines executable on the at least one processor, which are adapted to;
  
  a) generate variable information for at least certain of the plurality of clients relating to said first financial product or service, which variable information varies from client to client based on said client identification information and said client account information;
  
  b) generate host information for said certain clients, which host information includes at least statement information based on said client account information;
  
  c) automatically and without human intervention combine said variable information with said host information to prepare a first electronic combined communication for said certain clients suitable for transmission over an electronic network, said first electronic combined communication comprising a personalized notice concerning said first financial product or service;
  
  wherein said personalized notice includes at least said variable information, said client identification information and said statement information;
  
  d) send said first electronic combined communication to at least one of said certain clients.

36. A system for automatically providing personalized notices over an electronic network concerning one or more financial products or services comprising:
- at least one processor;
  
  a first database coupled to said at least one processor containing financial product or service content associated with at least one financial product or service;
  
  a first software routine executable on said at least one processor that is coupled to said first database and configured to automatically and without human intervention prepare a first electronic communication for a plurality of clients suitable for transmission over an electronic network, said electronic communication comprising information relating to an offering for said at least one financial product or service;
  
  said first electronic communication comprising in part at least instructions relating to a first electronic communication response option;
  
  a second software routine executable via said at least one processor configured to receive one or more variable electronic communication responses from certain clients based on said certain clients selecting said at least one electronic communication response option;
  
  a second database coupled to said at least one processor containing client information for said certain clients who are also existing clients, said client information including both client identification information and client account information for said first financial product or service;
  
  wherein said second software routine generates variable information for said certain clients relating to said at least one financial product or service, which variable information varies from client to client based on said one or more variable electronic communication responses received from at least one of said certain clients;
  
  a third software routine executable on at said least one processor coupled to said second database and configured to prepare a second electronic communication for at least one of said certain clients suitable for transmission over said electronic network, said second electronic communication comprising a personalized notice concerning said at least one first financial product or service;
  
  wherein said personalized notice includes at least both said variable information and said client identification information;
  
  a fourth software routine configured to deliver said first electronic communication by email through said electronic network to at least one of said certain clients.

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Current Assignee
RPX Corporation
Original Assignee
Phoenix Licensing, LLC
Inventors
Libman, Richard Marc
Primary Examiner(s)
Alvarez; Raquel

Application Number

US11/741,225
Publication Number

US 20070198388A1
Time in Patent Office

1,341 Days
Field of Search

705/4, 705/14.17, 705/14.25, 705/14.4, 705/14.49, 705/14.53, 705/14.66, 705/14.67, 229/70, 206/232
US Class Current

705/14.17
CPC Class Codes

G06Q 10/06314   Calendaring for a resource

G06Q 10/10   Office automation; Time man...

G06Q 10/101   Collaborative creation, e.g...

G06Q 20/10   specially adapted for elect...

G06Q 20/102   Bill distribution or payments

G06Q 20/108   Remote banking, e.g. home b...

G06Q 30/02   Marketing; Price estimation...

G06Q 30/0201   Market modelling; Market an...

G06Q 30/0204   Market segmentation

G06Q 30/0207   Discounts or incentives, e....

G06Q 30/0215   Including financial accounts

G06Q 30/0224   based on user history

G06Q 30/0241   Advertisements

G06Q 30/0251   Targeted advertisements

G06Q 30/0255   based on user history

G06Q 30/0265   Vehicular advertisement

G06Q 30/0269   based on user profile or at...

G06Q 30/0271   Personalized advertisement

G06Q 30/0276   Advertisement creation

G06Q 30/04   Billing or invoicing

G06Q 40/00 : Finance; Insurance; Tax str...

G06Q 40/02 : Banking, e.g. interest calc...

G06Q 40/06 : Asset management; Financial...

G06Q 40/08 : Insurance

G06Q 40/12 : Accounting

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System and method for automatically providing personalized notices concerning financial products and/or services

First Claim

3 Assignments

Litigations

1 Petition

Accused Products

Abstract

131 Citations

36 Claims

Specification

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Others

System and method for automatically providing personalized notices concerning financial products and/or services

First Claim

3 Assignments

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Subscription Required

Litigations

1 Petition

Subscription Required

Accused Products

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Abstract

131 Citations

36 Claims

Specification

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Use Cases

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Others